What do I do if my application is denied?

 

DENIAL BASED ON CREDIT INFORMATION

If your credit application is rejected due to inaccurate information found on your credit report, you should:

1. Contact the credit bureau or service providing the information. The name and addresses of the three major credit bureaus are:
   • Equifax
     P.O. Box 740256
     
     Atlanta, GA 30374
     
     (800)-685-1111
     
     www.equifax.com
   • Experian
     PO Box 2002
     
     Allen, TX 75013
     
     (888) 397-3742
     
     www.experian.com
   • TransUnion LLC
     P.O. Box 2000
     
     Chester, PA 19022
     
     (800) 888-4213
     
     www.transunion.com
2. Correct any inaccurate information through the credit company.
3. Request the credit company submit a corrected credit report to the On-Site Manager;
4. Upon receipt of the corrected information, your application will be re-evaluated for the next available apartment.

DENIAL BASED UPON NON-CREDIT INFORMATION

If your application has been denied and you feel you qualify as a resident, you should write to:

EQUAL HOUSING DEPARTMENT
621 SW Morrison, Suite 800
Portland, OR 97205

In a letter, explain the circumstances as you know them surrounding the denial of your application.

Within seven (7) working days of the receipt of your letter, your application and other pertinent information will be reviewed. You will be notified, in writing, of the review findings.

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