What do I do if my application is denied?
DENIAL BASED ON CREDIT INFORMATION
If your credit application is rejected due to inaccurate information found on your credit report, you should:
- Contact the credit bureau or service providing the information. The name and addresses of the three major credit bureaus are:
- Correct any inaccurate information through the credit company.
- Request the credit company submit a corrected credit report to the On-Site Manager;
- Upon receipt of the corrected information, your application will be re-evaluated for the next available apartment.
DENIAL BASED UPON NON-CREDIT INFORMATION
If your application has been denied and you feel you qualify as a resident, you should write to:
EQUAL HOUSING DEPARTMENT
621 SW Morrison, Suite 800
Portland, OR 97205
In a letter, explain the circumstances as you know them surrounding the denial of your application.
Within seven (7) working days of the receipt of your letter, your application and other pertinent information will be reviewed. You will be notified, in writing, of the review findings.