Shorewood Terrace Apartments

Family-Friendly Affordable Housing in the Heart of Downtown Milwaukie

Rules and Regulations

Rules & Regulations For Better Living

MULTI-FAMILY PROPERTY MANAGEMENT DIVISION

Shorewood Terrace Apartments Rules & Regulations for Better Living

© 2016 Norris & Stevens, Inc. and Shorewood Terrace Apartments

The following is a list of rules, regulations, policies, procedures, suggestions, and helpful information; all designed to make living here with us a much more comfortable and enjoyable experience for all concerned. Your consideration and cooperation will be greatly appreciated!

Rules and Regulations – Print


USEFUL INFORMATION
RENT
WHAT IF I CAN’T OR DON’T PAY MY RENT?
NOTICE TO VACATE
HOW SHOULD I LEAVE MY APARTMENT WHEN I MOVE?
AIR-CONDITIONERS
ALCOHOL
ATTICS AND CRAWL SPACES
BALCONIES AND PATIOS
BARBECUES / PROPANE GRILLS / HIBACHIS
CARBON MONOXIDE DETECTORS
CARPETING
CLEANLINESS
COCKROACHES
COLD WEATHER
CRIMINAL ACTIVITY
DECALS
DISHWASHERS
DISPOSALS
DOMESTIC VIOLENCE
DRUGS
EARTHQUAKE
ELECTRICITY USE
EMERGENCIES
EMERGENCY PREPAREDNESS
FIRE
FIREARMS AND AMMUNITION
FLEAS
FLOODS
FUNGI,MOLD, AND MILDEW
GARBAGE
HOUSEKEEPING
INSPECTIONS
INSURANCE
KEYS
LAUNDRY EQUIPMENT
LAUNDRY ROOM HOURS AND POLICES
LEASE BREAK FEES
LIGHT BULBS
LOCKOUTS
MAINTENANCE REQUESTS
MOISTURE AND HUMIDITY
NATURAL AND MANMADE DISASTER
NOISE AND SOUND
PARKING
PETS
PICTURE HANGING AND HOOKS
PLAY
POOL RULES AND REGULATIONS
QUIET AND PEACEFUL ENJOYMENT
REASONABLE ACCOMMODATIONS
RECYCLING
REFRIGERATORS
REPORTING EMERGENCIES
SAFETY ADVISORY
SATELLITE DISHES
SERVICE REQUESTS
SINKS
SMOKE ALARMS AND DETECTORS
SMOKE FREE POLICY
SOLICITING
STORAGE ROOMS
STORM WINDOWS
STOVES AND OVENS
SUPERVISION
TOILETS
TERRORISM
UNLAWFUL OR ILLEGAL ACTIVITIES
UTILITIES
VENTILATION
VISITORS AND GUESTS
WALLS AND CEILINGS
WASHING MACHINES AND DRYERS
WATER CONSERVATION
WATERBEDS
WELCOME MATS
WINDOWS AND WINDOW COVERINGS
DISCLAIMER


USEFUL INFORMATION

  Onsite Manager Address Phone
  Douglas Gibbens Shorewood Terrace Apartments
11233 SE 27th Avenue Apt 101
Milwaukie, OR 97222
(503) 653-3528 (Office)
(503) 839-4885 (Emergency Cell)

  Property Management Company Address Phone
  Norris & Stevens, Inc. 621 SW Morrison Street, Suite 800
Portland, OR 97205
(503) 223-3171 (Office)
(503) 228-2136 (Facsimile)

  Utility Company Phone
  Electric Portland General Electric (503) 228-6322
  Telephone Qwest (800) 244-1111
  Telephone / Cable TV / Internet Comcast (888) 266-2278

  Schools Address Phone
  Milwaukie Elementary 11250 SE 27th Avenue
Milwaukie, OR 97222
(503) 353-5480 (Office)
(503) 353-5485 (Facsimile)
  Rowe Middle School 3606 SE Lake Road
Milwaukie, OR 97222
(503) 353-5725 (Office)
(503) 353-5740 (Facsimile)
  Milwaukie High School 11300 SE 23rd Avenue
Milwaukie, OR 97222
(503) 353-5830 (Office)
(503) 353-5845 (Facsimile)

RENT

As shown in your rental agreement, rent is due and payable on the first of the month and must be paid on time in the form of one check or money order only. Late fees will be assessed at $50 on or after the sixth of the month unless stated otherwise in writing on the rental agreement.

Again, please note:

  • Cash And Third-Party Checks Are Not Accepted Under Any Circumstances for rent, fees, deposits, etc.
  • Returned checks, including non-sufficient funds (NSF) checks will be assessed a $35 fee and are to be replaced with a money order or cashier’s check immediately.

WHAT IF I CAN’T OR DON’T PAY MY RENT?

First, you will receive a “Notice To Pay Or Vacate.” Here, we will try to better inform you as to what course of action will be taken, if your rent is not paid according to the terms and conditions of the notice.

Acceptable pay arrangements can be made with your On-Site Manager, but it is vital that these arrangements be made within three days of your receipt of the notice!

If acceptable payments cannot be made with your On-Site Manager, then it is financially to your benefit to find another place to live and move-out within the notice period. You will be held liable for only that amount of money you are responsible for per your rental agreement.

If no acceptable payment arrangement is made with your On-Site Manager and you don’t move, court actions will begin immediately following the notice period expiration. Your liability can extend to payment of our court costs, sheriff’s costs and bond, our attorney’s fees, back rent, and damages! A judgment will be entered against you for these sums and for any other costs allowed by statute. Furthermore, you will be forcibly evicted from the premises, and a record of the action will appear on your credit history.

If no acceptable payment arrangement is made, we have no other alternative than to proceed with eviction litigation. The final judgment will be turned over to a collection agency or attorneys for wage garnishment. Outstanding judgments are official county records and are accessible to the public. Outstanding judgments are used by lending institutions when doing credit checks for loans (i.e. home mortgages, auto loans, etc.).

If rent is unpaid on a fixed-term lease and rent an eviction is filed terminating the rental agreement, a penalty for early lease termination may be assessed as provided for in the rental agreement.

To avoid this problem, please pay your rent as you agreed on your rental agreement.


NOTICE TO VACATE

Residents must give thirty (30) days written notice to vacate their apartment as required by law. Thirty day notice forms may be signed in the manager’s rental center. In the event of a failure by the resident to give the notice, the resident shall be liable for another thirty days rent or until such time as the apartment is rented, whichever comes first. All rent for the thirty day notice period should be paid at the time that the thirty day notice is given to the manager, but it is due to be paid on the first of the month in which the apartment will be vacated.

If rent is unpaid on a fixed-term lease and rent an eviction is filed terminating the rental agreement, a penalty for early lease termination may be assessed as provided for in the rental agreement.

If, in the unfortunate circumstance that we should have to ask you to leave, you must understand that this does not relieve you of the requirement to pay rent through the last 30-day period of your occupancy!

In either event, if you leave early and without paying the full amount due, we will make every effort to re-rent your former apartment to new residents. However, if we do not, and you owe monies to us, we will pursue all avenues available to us to collect the debt, including turning the account over for collection.


HOW SHOULD I LEAVE MY APARTMENT WHEN I MOVE?

Before you receive the keys to your apartment, we will ask that you sign a form indicating the condition of the apartment when you move in. If you have not signed one of these forms, please contact your On-Site Manager immediately! Take the time to inspect your new apartment home carefully. If you note a defect that we have missed, please let us know. We will either correct the problem or note the defect on the form so that you are not charged when you leave us.

Your apartment is clean and ready for occupancy when you move in. This does not necessarily mean that the apartment was completely repainted, nor that the carpets or draperies were cleaned. However, usually this is the case.

When you leave, we expect the apartment to be in the same relatively clean condition, minor wear and tear excepted. This means that all of your items are to be removed; that is, no trash, furniture, clothes, kitchenware, or other items are to be evident, whether on the floors, in the cabinets, or in the closets. The tubs, toilets, and sinks should be cleaned with a non-abrasive cleanser. The refrigerator should be free of all stored food items. The freezer compartment should be clear of all ice build-up (do not pick or poke the ice out – it can ruin the appliance.) Both the refrigerator and the freezer compartment should be cleaned. The range and oven should be cleaned. The carpeting should be vacuumed. The linoleum and/or tile floors should be mopped and free of loose dirt. The walls should be free of any holes larger than would be made by a small-sized nail.

If the apartment does not meet these standards, or if you have lived in the apartment for less than 365 days, you may be charged for every hour of labor for the cost to clean, paint, or otherwise get the apartment ready for re-rental.

The following standards apply if we have to:

  Clean Actual cost or $75 minimum.
  Paint Actual cost or $125 minimum.
  Clean/Dye Carpets Actual cost or $75 minimum.
  Clean Drapes/Blinds Actual cost or $20 per window minimum.
  Replace Keys Not Returned Actual cost or $5 per key minimum.

If you have destroyed, damaged, or removed the following items, the costs listed below may be charged against you:

  Any Appliance Actual cost to repair, or if necessary, replace new.
  Burner Drip Pans\Rings Actual cost to replace or $5 per pan\ring minimum.
  Carpet\Vinyl\Formica Actual cost to repair, or if necessary, replace new.
  Drapes\Mini-Blinds Actual cost to repair, or if necessary, replace new.
  Doors Actual cost to replace new.
  Light Bulbs Actual cost to replace or $2 per bulb minimum.
  Smoke Detector Actual cost to replace or $250, whichever is greater. This is in accordance with the Oregon Revised Statutes.
  Windows Actual cost to replace new.

Any other item not listed above will be charged at our hourly rate of $30.00 for doing the work, with a
minimum charge of $50.00.


AIR-CONDITIONERS

Air-conditioners, unless installed at the time of original construction of the property, may not be installed unless express written authorization has been given by Norris & Stevens. (The On-Site Manager does not have authorization to allow air-conditioning units.)


ALCOHOL

No alcoholic beverages are to be consumed in the common areas or the parking lots.


ATTICS AND CRAWL SPACES

Do not disturb the insulation in attics or crawl spaces. These areas are not to be used as storage areas. If you need additional storage, discuss your options with your On-Site Manager.


BALCONIES AND PATIOS

Only live (and legal) plants, lawn furniture in good condition, bicycles in good condition, and barbecues or hibachis may be kept outside on the patios or balconies. We do not allow overstuffed furniture, dead plants, broken bicycles, tires, or clotheslines. Towels and clothing cannot be hung outside to dry. Residents may not use patio and balcony areas for storage. Mops, brooms, and buckets must be kept inside the resident’s apartment. In short, balconies and patios must be kept clean.

Be careful when using a barbecue or hibachi. Never leave a barbecue or hibachi unattended. Please remember, the area in front of your apartment may be common area and personal items cannot be placed or stored there. A live potted plant may be acceptable.

Small children might crawl through railings. No one should climb on or over railings. Throwing objects off balconies, decks, and elevated walkways can cause injury or death to persons below. Do not place furniture or other objects on which a child can climb near railings. Keep all stairways clear of debris or obstructions. Report any damaged or loose railings to management immediately.


BARBECUES / PROPANE GRILLS / HIBACHIS

You may use a barbecue, propane grill, hibachi or other device intended for outside cooking on your patio or deck only under the following conditions:

  1. If it is legally permissible by law. NOTE: IT IS ILLEGAL IN THE STATE OF WASHINGTON.
  2. You must have a working fire extinguisher readily available within your premises.
  3. Any barbecue, propane grill, hibachi or other device intended for outside cooking cannot be used within twelve inches (12") of the building’s siding.
  4. Any coals generated by use of a barbecue, propane grill, hibachi or other device intended for outside cooking shall be extinguished by dousing with water, then properly disposed of, once cold to the touch, in a sealed, non-flammable container, and deposited into the property’s refuse dumpster. Coals are not to be disposed of by dumping onto the grounds, parking lots, or landscaped areas.
  5. You shall indemnify, defend, and hold the apartment community’s owner and/or his agents and
    employees harmless for any damage or injury resulting from negligence in conjunction with the use
    of any barbecue, propane grill, hibachi, or other device intended for cooking outside, including paying attorney fees and costs.

CARBON MONOXIDE DETECTORS

Carbon monoxide detectors automatically sound a warning when they sense carbon monoxide. They allow you and your family to leave your home before injury or death occurs due to carbon monoxide poisoning. Carbon monoxide is an odorless, colorless gas that is a byproduct of combustion of natural gas, wood, oil, etc. Educate your family to know what to do if the carbon monoxide detector sounds a warning. Prepare an escape plan; leave your apartment and the building immediately. Go to a neighbor to call “9-1-1” for help.

If your apartment is equipped with a carbon monoxide detector, it is there for your protection. At the commencement of the rental agreement, fresh batteries, if applicable, have been installed and the unit tested and found to be in working condition.

The following information is provided to advise you how to test the operation of the carbon monoxide detector no less than every six months:

  1. Testing:

    Test by pushing the button on the cover. The alarm will sound if all electronic circuitry, horn, and battery are working. If no alarm sound is heard, the unit has a defective battery or other failure.

  2. Resident Responsibilities:

    Pursuant to ORS 90.325, it is your responsibility as the resident to test all carbon monoxide detectors at least once every six months and to replace the batteries, if applicable, as needed.

  3. Notification of Defective Carbon Monoxide Detector:

    If upon testing, you find that the carbon monoxide detector does not function which is not corrected by the replacement of a battery, you must immediately notify us in writing.

  4. Removing or Tampering:

    It is a violation of the law to remove or tamper with a properly functioning carbon monoxide detector, including removing working batteries. Should you remove working batteries or tamper with the carbon monoxide detector, we may assess a penalty of $250.00.

Please Note: Acceptance of this document by you acknowledges the receipt of instructions for testing and responsibility of replacing batteries, if needed, and the implementation of a contract violation penalty of $250.00 for tampering with the carbon monoxide detector.


CARPETING

Carpeting should be vacuumed weekly. If you wish to have your carpet cleaned, please do not rent a machine! This will ruin the carpet. Instead, please contact your On-Site Manager and they can arrange for your carpet to be professionally steam-cleaned, usually for much less than it might cost you to rent a machine from a supermarket.


CLEANLINESS

As a resident, you must maintain and keep your apartment and the areas immediately surrounding it neat and clean at all reasonable times. A resident that fails to keep his patio or balcony and entry clean may be charged an additional fee for each cleaning necessary.


COCKROACHES

No one likes to live in an apartment infested with cockroaches. To prevent them, it is necessary you maintain your apartment in a clean condition. This means you must wipe up spills and food, remove garbage, not allow boxes, or piles of clothes or newspapers to accumulate, be careful when bringing paper bags or boxes into your home as they may already be infested, and report water leaks to your On-Site Manager. Sprays or dusts, such as boric acid, can be used to treat infested cabinets and drawers, bathroom vanities, medicine chests, and closet shelves. Spray should not be applied in a manner that will contaminate food or anything that may come into contact with food (utensils). If your apartment requires professional extermination services, your cooperation is required for the treatment to be successful. If you allow an infestation to develop without taking any measures to stop it, you may be charged for the extermination.


COLD WEATHER

In very cold, sub-freezing weather, residents are responsible to allow the faucets to drip to prevent the pipes from freezing. Open all cabinets where pipes are present and set thermometers at a level to prevent damage to the inside of the apartment. (We suggest setting the thermostat at 60 degrees). Failure to do so may cause the pipes to burst, and any damages will be charged to the resident.


CRIMINAL ACTIVITY

If you have been a victim of a crime, or if you see a crime in progress, on the premises, dial 911 immediately to report the crime to the local police. (If the police respond in person, be sure to get the officer’s names and a copy of the report!) Be aware that the On-Site Manager and their staff (if any) are not professionally trained in crime detection and prevention.

If you believe that you have been subjected to illegal or other actionable sexual misconduct on the premises, you should contact Norris & Stevens in writing with a brief description of the facts at the following address:

Norris & Stevens
621 SW Morrison Street Suite 800
Portland, OR 97205
– or –
www.norris-stevens.com


DECALS

Do not put decals on the tubs or shower walls, doors, walls, or appliances. These are difficult to remove, and as a resident, you will be charged for the removal and any damages.


DISHWASHERS

If you are fortunate to have rented an apartment that features a dishwasher, then please read the following carefully:

Scrape and rinse dishes before loading. Use only dishwasher soap, never use liquid detergents not intended for an automatic dishwasher. Fill only the moveable soap cup to the line indicator as too much soap will prevent good washing and may cause filmy glassware. Stack the dishes appropriately for the dishwasher’s design. Be sure not to place dishes where they will obstruct the central “tower” that pops up (if present). Do not wash plastics that are not dishwasher safe. Do not run the dishwasher when no one will be home; you may be responsible for a fire or flood that might occur from running the appliance unattended.


DISPOSALS

If you are fortunate to have rented an apartment that features a garbage disposal, then please read the following carefully:

Run cold water when using the disposal; this helps it to operate better and saves on your electric bill. Do not put banana peels, artichoke leaves, celery, bones, pits, seeds, paper products, or other inappropriate objects in the disposal. Be careful to protect against your flatware from falling into the disposal! Do not pour grease down the sink. To keep the disposal smelling fresh, squeeze a few drops of lemon extract or citrus fruit into the unit. To sharpen the blades, occasionally run a few ice cubes through the disposal.

If the disposal fails to operate, do not put your hand into the disposal without shutting the circuit breaker off first! If the disposal is not jammed, turn the circuit breaker back on, then check for a small, usually red button on the bottom or side. This is the reset button. Often a push on this button will cause the unit to operate again.


DOMESTIC VIOLENCE

If you or a minor member of your household are a victim of domestic violence, sexual assault, or stalking and you give us written notice, we may release you from your rental agreement. The events must be recent and you must provide verification, such as a copy of a restraining order, a police report, or a statement by a law enforcement officer.

If you are a victim, you may request that your locks be changed. You are responsible for the cost of the lock change. If the perpetrator is also a resident in your apartment, and you have a court order that the perpetrator move out, you may request that your locks be changed and the perpetrator excluded.

If you are released from your rental agreement or the perpetrator is excluded, the remaining residents in the apartment are responsible for the accruing rent. You will need to leave the premises as soon as possible, but not more than thirty-days after your request to vacate has been made.


DRUGS

Trafficking in or manufacture of illegal drugs of any kind will not be tolerated. Mere suspicion of drug
trafficking or manufacture may result in an eviction notice. Suspected drug activity will be reported to the
authorities.


EARTHQUAKE

If there is an earthquake causing severe structural damage to your apartment or rental home, please get outside as soon as possible after the shaking has subsided. Unless instructed otherwise, please gather at the office of the On-Site Manager, that is, the Rental Center and await further instructions from either the On-Site Manager or an emergency first responder. If they or other on-site staff are not available, then dial the Norris & Stevens’ emergency line at (503) 223-3171. If you believe you are need of alternate shelter or additional services, you may wish to contact the Red Cross at (503) 284-1234 or on the internet at www.oregonredcross.org.


ELECTRICITY USE

Did you know that every degree over 70°F will add at least 3% to your annual heating bill? Maintain your thermostat at 68°F during the day and 55°F at night for the greatest savings.

Never allow anything except approved plugs to be placed in electrical sockets.


EMERGENCIES

If there is an emergency (e.g. fire, flood), dial 911 immediately. Then, contact your On-Site Manager (understand that the On-Site Manager is not an emergency first responder!) If they or other on-site staff are not available, then dial the Norris & Stevens’ emergency line at (503) 223-3171.


EMERGENCY PREPAREDNESS

Natural and manmade disasters can and do happen. You should take a moment to assess your new home and how you and your family should respond in an emergency. How would you find your family and pets (if pets are allowed)? How would you give aid? How would your obtain food and shelter? The Red Cross is an excellent resource for such planning. You may wish to contact the Red Cross at (503) 284-1234 or on the internet at www.oregonredcross.org.. Your city and/or county emergency responders are another resource. Once you get settled into your new home, it is an ideal time to consider how you and your family would respond to a disaster or other emergency.


FIRE

In the case of a fire, dial 911 immediately. If fire extinguishers are readily available, and it is still safe to do so, then use them. Otherwise, get out of the building as quickly as possible. Then contact your On-Site Manager. If they or other on-site staff are not available, then dial the Norris & Stevens’ emergency line at (503) 223-3171.

Stoves, ovens, and fireplaces can start fires if not properly used and attended. Children can turn on stove burners and ovens. Never place anything on stove burners or in the oven except when actually cooking. Never allow anything except approved plugs to be placed in electrical sockets.

Norris & Stevens, your On-Site Manager, and/or the property’s ownership are not responsible to provide insurance coverage or otherwise protect your personal belongings in case of fire or other peril or mishap (such as flood or theft). We cannot suggest strongly enough that you purchase renter’s insurance, which is an inexpensive policy similar to homeowner’s.


FIREARMS AND AMMUNITION

Residents who own and/or keep any types of firearms and ammunition in their apartment must keep them stored in an absolutely safe and locked environment within their apartment. Residents must take all necessary precautions to prevent untrained individuals, children, or minors from tampering with or accidentally discharging any firearms. Under no circumstances may any firearm ever be discharged on the premises. No firearms of any sort may be openly carried, brandished, or demonstrated in any area of the apartment community without the direct supervision of police agencies or state certified firearms instructors. Please check with your local police department for the most current locking storage devices. No explosive devices of any sort may ever be stored, kept, or brought to the premises.


FLEAS

If you have a pet living with you, it is important that you treat periodically for fleas. This should include the pet, all carpeted areas, pet bedding, and the entrance areas. If your apartment must be professionally exterminated, you are required to cooperate by removing all necessary personal items from the treated areas and vacating the apartment during the extermination process. You may be charged for any flea extermination required because of your pet.


FLOODS

This is to inform you that to the best of the knowledge of Norris & Stevens, your On-Site Manager, and/or the ownership, your apartment community lies within a 100-year flood plain. Therefore, you should take all reasonable steps to protect yourself, your family, and your possessions from damage and/or loss that might occur due to a 100-year flood event.

Furthermore, be aware that Norris & Stevens, your On-Site Manager, and/or the property’s ownership are not responsible to provide insurance coverage or otherwise protect your personal belongings in case of flood or other peril or mishap (including fire and theft). We cannot suggest strongly enough that you purchase renter’s insurance, which is an inexpensive policy similar to homeowner’s.


FUNGI, MOLD, AND MILDEW

Fungi and molds are microscopic organisms that grow on surfaces. Fungi and molds are found everywhere, and are a common organism in the Pacific Northwest. Given the proper conditions, fungi, mold, and mildew can move indoors and easily thrive in the indoor environment. Molds only require temperatures between 40 and 100 degrees Fahrenheit, a food source, and moisture. Many common surfaces such as walls, carpets, paint, wallpaper, insulation, fabric paper, and wood provide food for fungi and mold. Excess humidity, poor ventilation, or water leaks can provide the moisture.

While some people are sensitive to mold spores or toxins, no state or local public health officials have established objective exposure guidelines due to a lack of sufficient epidemiological research. Consequently each resident is responsible for taking reasonable action to prevent fungi, mold, and mildew growth.

Residents must regularly clean and sanitize hard surfaces to eliminate fungi, mold, and mildew. Commercial products may be used, although a solution of one cup of bleach to one gallon of water is an effective and economical sanitizer. Ventilation of excess moisture to outside the apartment is essential to effective prevention of fungi, mold, and mildew. This includes air circulation as well as evacuation of steam and humidity. The use of kitchen and bathroom exhaust fans is required. Air circulation may be aided by the use of ceiling fans or room fans. Good housekeeping habits reduce sources of moisture and food for fungi, mold, and mildew. If fungi, mold, or mildew develops or is present, report it to your On-Site Manager. On move-out, residents will be charged for cleaning and sanitizing any areas where fungi, mold, and/or mildew is present.


GARBAGE

Please help us in the prevention of rats, roaches, and other vermin: Empty your garbage daily; it reduces the stench. If your particular dumpster container is full, try to use one in another area. Keep the lids closed. Wrap all garbage. Please be certain to throw the bags inside the dumpster, not on the ground.

During the 1989 legislative session, Oregon elected officials enacted HB 2865 that addressed the storage, collection, and disposal of infectious waste. This law helps protect workers who handle infectious wastes and the general public. Infectious wastes included in the law are “sharps”. Sharps are defined as needles, IV tubing with needles attached, scalpel blades, lancets, and syringes that have been removed from their original sterile containers. If you use, or are subject to use, these or other medical wastes, it is your responsibility to contact the local garbage collection company to make individual arrangements for their proper disposal at your cost. (Your On-Site Manager will be able to provide the name, address, and telephone number of the local garbage collection service.) You may not dispose of the waste by commingling the items with normal trash. Penalties can be severe: A fine of up to $500 per day is authorized.

Dumpsters can move or fall, causing injury or death. Trash or items in the dumpster can fall, causing injury or death. Trash in or around the dumpster may contain dangerous items such as broken glass, chemicals, or sharp objects. Trash compactors include machinery that can cause serious injury or death if improperly used.


HOUSEKEEPING

Good housekeeping is required of all residents. Your apartment home should be kept clean and free of trash, debris, accumulated recyclables, or garbage. Anything which can spoil or become a source of fungi, mold, and/or mildew must be regularly removed and properly disposed of in garbage containers provided for this purpose. Personal property including clothing and laundry, if allowed to accumulate or pile up, is a violation since it interferes with heating and ventilation, proper housecleaning, and sanitation.

Regular cleaning and sanitizing of hard surfaces including floors, windows, window tracks, window sills, doors, counter tops, walls and bathroom fixtures is the responsibility of the resident, and should be done daily. Carpets should be vacuumed weekly. A thorough cleaning, including washing walls and vacuuming behind furniture and appliances, should be done as necessary, but at least monthly.


INSPECTIONS

From time to time, it may be necessary to inspect your apartment for maintenance needs or other reasons, including to show the apartment to prospective residents after a vacate notice has been received or served. The management reserves the right to inspect all apartments at all times that are reasonable, following proper notice.


INSURANCE

Norris & Stevens, your On-Site Manager, and/or the property’s ownership are not responsible to provide insurance coverage or otherwise protect your personal belongings in case of fire, flood, theft, or other peril or mishap. We cannot suggest strongly enough that you purchase renter’s insurance, which is an inexpensive policy similar to homeowner’s.

If you have a waterbed, we require that you obtain waterbed insurance. This requirement is stated in the waterbed agreement that must be signed by you before you install the waterbed in your apartment.

If your apartment community has allowed you to have a dog, you are required to provide proof of renter’s insurance that provides coverage for any action or damage the pet may cause towards property or people. This requirement is stated in the pet agreement that must be signed by you before bringing the pet into the community.


KEYS

All keys are to be turned in to the On-Site Manager when you vacate the apartment. If you fail to do so, we may charge you for replacement cost of the keys. Furthermore, you may not install any new lock or device intended to function as a lock without prior approval of the On-Site Manager. If such an installation is approved by the On-Site Manager, a key must be provided to us for access in case of an emergency, maintenance, or as otherwise necessary following proper notification.

Do not make extra key copies and especially do not distribute or lend keys to non-residents. If you need an extra key, let your On-Site Manager know and they will be happy to provide one free of charge. The manager may be requiring proof that you still have all the originals in your possession otherwise a $25 Key Replacement Fee will be assessed.


LAUNDRY EQUIPMENT

Follow posted instructions in the laundry room. Above all, do not overload the machines. Report any faulty machines to the On-Site Manager immediately. Use 1/2 cup of low sudsing detergent and proper amounts of bleach for each washer load of clothes. Clean out lint trap after each dryer use and dispose of lint and litter in the trash can. When using the laundry rooms, please be considerate and clean up any spilled soap and wipe down the machines after using them. Residents are not allowed to play in the laundry rooms.

You may be issued a laundry room key for facilities that are to be locked and closed at all times. For your protection, do not loan out your key or allow someone you do not know to enter the facilities. Report any unusual or inappropriate behavior to your On-Site Manager. Loitering and pets are not permitted in the facilities.


LAUNDRY ROOM HOURS AND POLICIES

Your On-Site Manager sets the hours as well as the policies for use of the laundry room facilities. For your convenience they are listed here (but are subject to change at any time):

Laundry Room Hours: 8:30am — 10:00pm

Upon exiting the Laundry Room, make sure you have your keys in your possession otherwise you may be locked out. If this happens between the hours of 10pm and 8am and you need keys to regain entrance to either the laundry room or your apartment, management reserves the right to charge a $25 Lock-Out Fee.

Under no circumstances is the Laundry Room door ever to be “propped open” and left unattended. Management also reserves the right to serve a notice to anyone found doing this and charging a $20 fee per occurrence.

Damages caused to the laundry room facilities by a resident, their guest, or someone brought to the property by virtue of the resident’s occupancy, will be charged to the resident at the actual cost to replace the item new!


LEASE BREAK FEES

The penalty for breaking a fixed-term lease is 1.5 times the monthly rent amount. The resident has the option of either moving out and turning in their keys immediately thereby being responsible for the entire 1.5 times the monthly rent amount lease break fee, or giving a 30-day notice, paying their last month’s rent and being responsible for the other half month’s rent upon moveout at the end of the thirty day notice.

If rent is unpaid on a fixed-term lease and an eviction is filed terminating the rental agreement, the entire lease break fee as well as any court costs may be assessed as provided for in the rental agreement. See What if I can’t or don’t pay my rent? for further information about the consequences of not paying your rent per your rental agreement.


LIGHT BULBS

Light bulb replacements are your responsibility. Be sure to use the same wattage bulbs when replacing them. Please leave heat lamps and bulbs in the apartment when you vacate, or we may have to charge you for their replacement.


LOCKOUTS

Any resident locking themselves out of their apartment while the On-Site Manager is away or unavailable will be required to call and pay for locksmith services. Residents locking themselves out after business hours may be charged a $25 Lock-Out fee. This fee may be increased, depending upon the circumstances, at the discretion of the On-Site Manager, but will not exceed $100. If a resident damages an apartment or the premises while attempting to enter the apartment, he will be liable for the cost of repairing such
damages.


MAINTENANCE REQUESTS

If you have a problem in your apartment that needs repair or attention, please complete a “maintenance request” form. You can get these from your On-Site Managers or complete the Maintenance Request form online. All maintenance requests must be submitted in writing (Although we try, we cannot be expected to remember every resident that asks, in passing, if we could look at or repair some problem).


MOISTURE AND HUMIDITY

Water and water vapor can cause damage, deterioration, and decay. Report all water leaks to your On-Site Manager promptly. Splashed water in kitchens and bathrooms must be promptly dried. When cooking, bathing or showering, ventilate steam to the outside by using your exhaust fan or opening a window. Do not close off bedroom doors or closet doors for long periods of time as this prevents the air from circulating.

Watch for signs of excess humidity such as condensation on cold surfaces such as windows or toilet tanks. The condensation must be wiped dry to prevent damage. To reduce the problem, the humidity must be lowered. Greater ventilation by opening windows, operating fans, or the use of dehumidifying crystals may be required. Other sources of excess humidity such as pets or plants may need to be eliminated, and the landlord reserves the right to make that decision.


NATURAL OR MANMADE DISASTER

If there is a natural or manmade disaster (earthquake , flood, tornado, shooting, etc.) please get outside as soon as possible after the threat has subsided. Unless instructed otherwise, please gather at the office of the On-Site Manager, that is, the Rental Center and await further instructions from either the On-Site Manager or an emergency first responder. If they or other on-site staff are not available, then dial the Norris & Stevens’ emergency line at (503) 223-3171.

If you believe you are need of alternate shelter or additional services, you may wish to contact the Red Cross at (503) 284-1234 or on the internet at www.oregonredcross.org.


NOISE AND SOUND

The rule is very simple – the right to quiet outweighs the right to make noise – at any time. If the sounds coming from your apartment are not contained within your own walls, it is too loud. If noise generated inside can be heard outside, it is too loud. Please remember that as with most apartments, there are neighbors close by and they should not have to put up with noise.

* Please refer to “SUPERVISION


PARKING

Only one parking space is allowed per apartment. If a second car is needed, arrangements must be made with the On-Site Manager for parking. Due to the limited parking area, boats, campers, trailers, recreational vehicles (R.V.’s), and semi-truck cabs and trailers are not permitted in the parking area. Park only in designated parking areas. No back-in parking is allowed; head-in park only. This will prevent fumes and noise from exhaust entering the buildings and provide for a more uniform appearance.

All guests and visitors must park on the street or in designated visitor parking areas. Residents are to inform their guests of the proper parking locations. Any vehicle parked in a “No Parking” or “Fire Lane” will be towed immediately and without warning.

All vehicles on the premises must be in running order and operable. This includes having valid and current tags. Vehicles in violation may be towed from the premises at the vehicle owner’s cost.

Vehicles without proper muffler systems will not be allowed on the premises.

No vehicles may be repaired on the premises. This includes the flushing of radiators or changing oil.

In most locations, we do not provide facilities for the washing of cars. Outside hose spigots are not for the resident’s use. Detergents from the washing of cars damage the black top and degrade the entire premises. Therefore, no washing of vehicles is allowed on the premises.

Please don’t dump your car’s ashtrays onto the parking lot. The parking lot and the grounds are kept clean for everyone’s enjoyment.

Motorcycles must be parked in normal parking spaces. Motorcycles must be at least ten (10) feet from the buildings due to fire regulations. Do not park motorcycles in hallways or beneath stairwells.

Moving vehicles can cause serious injury or death. Small children are hard to see around vehicles. Riding bicycles, tricycles, and skateboards, etc. in the parking areas increases the risk to children because they may not be able to control their movements and are not easily seen. Playing in or around vehicles is dangerous.


PETS

No cats, dogs, and/or uncaged birds, ferrets, rabbits, snakes, iguanas, gerbils, rats, hamsters or other rodents, reptiles, or other animal of any sort are allowed without a signed pet agreement and a non-refundable pet fee or refundable deposit paid. Most apartment communities will not allow pets at all. Please check with your On-Site Manager regarding the policy in force where you live.

Pets brought in without a signed pet agreement and the necessary fees or deposits paid in advance of residency or without the On-Site Manager’s knowledge may result in a “Ten (10) Day Notice to Vacate for an Unpermitted Pet”. The Ten (10) Day Notice to Vacate for an Unpermitted Pet will remain a permanent part of your rental record.

Upon move-out, all costs incurred for removing pet odors, fur, and stains from carpet and floors, plus any other pet damage, may be assessed and charged to the resident of record. We will pursue any and all avenues available to us to collect the debt, including turning the account over for collection.

No visiting pets are allowed. Please do not feed stray animals, as this encourages them to stay.

If cats are accepted, they must meet the following requirements:

  1. * At least the front paws must be declawed.
  2. * Must be spayed or neutered.
  3. * Must be two (2) years old or older.
  4. Must remain indoors at all times.
  5. Only one (1) cat per apartment.
  6. No cat will be allowed in an apartment with new carpet or drapes.
  7. No visiting pets allowed of any kind for any length of stay.
  8. A signed pet agreement must be on file in the Rental Center and fees paid prior to residency.
  9. A photograph of the cat must be provided by the owner.
  10. The following must be provided by a veterinarian:
    1. Proof of 3-in-1 yearly vaccination
      1. Distemper
      2. Leukemia
      3. Rabies
    2. Description of animal
      1. Age
      2. Name
      3. Breed
      4. Color
    3. * Spay or neuter date

We may, on occasion, waive the starred (*) requirements; however, we reserve the right to charge a greater than usual amount for the pet fees or deposits.

If dogs are accepted, they must meet the following requirements:

  1. * Must be spayed or neutered.
  2. * Must be two (2) years old or older.
  3. Maximum weight of adult dog must not exceed fifteen (15) pounds.
  4. Only one (1) dog per apartment.
  5. Dogs may only be kept in apartments that have fully fenced back yards or patios.
  6. No dog will be allowed in an apartment with new carpet.
  7. Dogs must be kept on a leash when outside.
  8. Dogs are not allowed in the laundry room, pool or pool area, or in the landscape.
  9. Owners must clean up after their dogs including dog “messes”.
  10. No visiting pets allowed of any kind for any length of stay.
  11. A signed pet agreement must be on file in the Rental Center and fees paid prior to residency.
  12. A photograph of the dog must be provided by the owner.
  13. Owner must furnish the On-Site Manager with proof of a valid county pet license each year.
  14. The following must be provided by a veterinarian:
    1. Proof of 5-in-1 yearly vaccination
      1. Distemper
      2. Hepatitis
      3. Parvo
      4. Influenza
      5. Leptospirosis
    2. Proof of rabies yearly vaccination
    3. Description of dog
      1. Age
      2. Expected adult weight
      3. Name
      4. Breed
      5. Color
    4. * Spay or neuter date
  15. Proof of renter’s insurance must be provided by the owner.

We may, on occasion, waive the starred (*) requirements; however, we reserve the right to charge a greater than usual amount for the pet fees or deposits.


PICTURE HANGING AND HOOKS

Please use the smallest picture hangers and/or nails when mounting decorations on walls. If an item requires a larger, more sturdy mounting method or bracket, then express written permission of the management must be obtained. Do not use “molly bolts”.

Be aware that the ceilings of buildings constructed prior to 1982 may contain asbestos. Because the ceilings have been painted, any asbestos that may be contained has been encapsulated and is safe as long as it is not damaged.

However, we recommend that you observe the following rules:

  1. Do not hang anything from the ceiling.
  2. Do not drill or punch any holes in the ceiling.
  3. Do not throw anything against the ceiling.
  4. If any damage occurs to your ceiling, report it to your On-Site Manager at once so that it may be inspected to ensure that, if asbestos is present, it remains encapsulated. If the encapsulation has been affected, the ceiling will be repaired and/or repainted by trained workers.

Use good judgement to ensure that there is no increased risk to you and your family, your guests, or workers who may be employed to work in your home.


PLAY

All play activities and the use and storage of toys, bicycles, tricycles, “Big Wheels,” skateboards, roller skates, and the like is prohibited on sidewalks, stairs, parking areas, and/or shrubs.

Moving vehicles can cause serious injury or death. Small children are hard to see around vehicles. Riding bicycles, tricycles, and skateboards, etc. in the parking areas increases the risk to children because they may not be able to control their movements and are not easily seen. Playing in or around vehicles is dangerous.

If there is a designated play area, outside play activities must be confined to there. Improper use of play equipment can cause injury or death. Any damaged or improperly working play equipment should be reported to management immediately.

* Please refer to “Supervision.”


POOL RULES AND REGULATIONS

If you are fortunate to have rented at one of our communities that features a swimming pool, then please read the following carefully:

  1. The swimming pool opens on Memorial Day weekend and remains open until weather dictates the season’s end.
    Pool hours are 9:00 a.m. to dusk daily.
  2. No one is allowed to swim in the pool alone.
  3. No person under 14 years of age will be allowed in the pool area without adult supervision. An adult, in this case, is any person over the age of 18, and may only watch and be responsible for not more than four (4) children (persons under the age of 14) at a time. There are no lifeguards on duty.
  4. No visitor(s) or guest(s) of one of the apartment community’s residents may use the facilities of the pool without approval of the On-Site Manager. Guests must be accompanied by the resident. There is a limit of two (2) guests per any one apartment at any one time. If overcrowding becomes a problem, residents have the first right to use the pool, and guests may be asked to leave. Residents are responsible for their guest’s conduct and behavior and must inform their guests of all rules related to the use of the pool.
  5. No running on pool decks, pushing, shoving, or “horseplay”. Diving is not permitted. No rough-housing allowed. No floating objects or toys are allowed in the pool, other than safety equipment for non-swimmers. Foul language is prohibited in the pool area. Do not splash others. It is understood that neither the owners, the management company, nor the management staff is responsible for accidents or injuries.
  6. Keep noise at a minimum. Sound carries throughout the apartment community. Radios, iPods, MP3 players, CD players, tape decks, and other music players must be used with headphones so as not to bother other people.
  7. STATE LAW PROHIBITS SERVING OR CONSUMING DRINKS, GUM, OR FOOD WITHIN THE POOL ENCLOSURE. Alcoholic beverages are prohibited. No smoking in the pool area unless you bring your own unbreakable ashtray. No glass is allowed within the pool area.
  8. Take a shower before entering the pool; this rinses off lotions which can add to contamination of the pool. Do not track in mud and dirt with wet feet or shoes. Thongs or slippers must be used for going to and from the pool; street shoes are not permitted on the pool deck. If dirty, feet must be washed before entering the pool.
  9. No persons with a bandage, open wound or cut, or communicable disease will be allowed in the pool by Oregon state law.
  10. Throwing debris of any kind in the pool is prohibited. Foreign matter of any kind in the pool may result in the clogging of the filter, in which case the operation of the pool will be curtailed until the situation can be repaired.
  11. No cut-offs in the pool; swimsuits only please. The threads clog the filter. Suntan oil and baby oil also clog the filter and must be washed off before entering the pool.
  12. No animals will be allowed in the pool area by Oregon state law.
  13. Do not tamper with the pool light or lifeline. The gate to the pool enclosure must remain closed and latched at all times.
  14. Management is not responsible for personal items left within the pool area.
  15. Damages caused to the pool by a resident, his guest, or someone brought to the property by virtue of the resident’s occupancy, will be charged to the resident at the actual cost to replace the item new!
  16. The On-Site Manager may rescind pool privileges or close the pool at any time deemed necessary.

Exceptions to the above rules will be made only at the discretion of the On-Site Manager.


QUIET AND PEACEFUL ENJOYMENT

The Norris & Stevens Multi-Family Management Division prohibits conduct that has the purpose or effect of unreasonably interfering with the tenants’ living environment or creating an intimidating, hostile, or offensive environment. If you believe that you have been subjected to conduct which violates this policy, please notify the Norris & Stevens corporate office at:

Norris & Stevens
621 SW Morrison Street Suite 800
Portland, OR 97205
– or –
www.norris-stevens.com

If a violation of this policy has occurred, Norris & Stevens will take remedial action reasonably calculated to end your concern.


REASONABLE ACCOMMODATIONS

If you are, or become disabled, and have a need for a reasonable accommodation, please contact:

Norris & Stevens
Office Of Reasonable Accomodations

621 SW Morrison Street Suite 800
Portland, OR 97205
– or –
www.norris-stevens.com

Your request will be reviewed within ten (10) days of its receipt , and a written response returned to you.

Reasonable accommodations might include such things as a disabled parking space located as close to your apartment as practicable, a wheelchair ramp, or shower grab bars, but this list is by no means all inclusive. In some instances, a deposit may be required if a modification would lessen the value of the apartment to subsequent residents.


RECYCLING

Your apartment community may be participating in a recycling program provided by your local garbage hauler. We have found most of our residents want the same recycling opportunities as those living in single-family homes.

Your participation is voluntary, but necessary for the program to be successful. If you choose not to participate, you do nothing; if you choose to participate, you must know the following:

  1. The materials recycled on-site may not include all materials considered to be recyclable
  2. Materials must be cleaned, prepared and source-separated (green glass, brown glass, clear glass, tin, aluminum, newspapers, magazines, milk jugs, and cardboard)
  3. Garbage or non-compatible materials cannot be mixed with source-separated recyclable materials
  4. Contaminated materials will not be collected by the garbage hauler
  5. Other materials may be collected at local neighborhood collection sites
  6. Recycling improperly or contaminating recyclable materials may be cause for termination of your rental agreement

Your On-Site Manager will explain the recycling program available to you and how you can participate.


REFRIGERATORS

Set the controls for your own preference. Do not allow anything to touch the coils (usually paper bags). Be sure to defrost the freezer compartment once a month. Do not use an ice pick or other sharp object as it may ruin the refrigerator. Empty the pan underneath the refrigerator once a month to avoid odor. If you vacuum the coils regularly, you will find that you will save on your electricity costs (and help to prolong the life of the appliance). Check the plug in the bottom of the refrigerator to be certain it is not clogged. Do not wash vegetable crispers in the dishwasher – they will melt. When you move, please do not turn off the refrigerator. Odors can be removed by washing with vinegar or soda.


REPORTING EMERGENCIES

Some dangerous situations are beyond the landlord’s responsibility. These might be natural disasters like floods, earthquake, or windstorms, or they may be manmade disasters like car crashes, explosions/shootings, or fugitive/hostage situations. How you respond may save you life or the lives of others as well as property. If you see or hear any situation which threatens life or property, first ensure your own safety, then call 911, then call your On-Site Manager. Always call emergency responders first, before calling your On-Site Managers.


SAFETY ADVISORY

Warning! Many areas of the property may pose dangers to unattended children, who may not be aware of the risks. The landlord and its agents cannot be responsible for watching and supervising children’s activities. THEREFORE, PARENTS AND THOSE PERSONS HAVING CARE, CUSTODY OR CONTROL OF CHILDREN ARE RESPONSIBLE FOR THE SUPERVISION, SAFETY, AND WELL-BEING OF THOSE CHILDREN. Following are some areas that may post special dangers to children. This list is not meant to cover all possible dangers that may be present.

Windows and Screens
Open windows present a potential risk of harm to adults and particularly to children. Window screens are intended solely to keep bugs out. They are not intended to support a person’s weight or prevent a person from falling from an open window. There is a risk of serious injury or death if a person leans against a screen. Parents must keep their children from sitting or playing on window sills, and keep windows shut and locked when children are left unattended for child safety. Keep furniture and other objects on which a child can climb away from windows. Window stops and other devices that restrict a window from opening are not provided by the landlord because of the dangers associated with fire and the ability of occupants to escape. If you desire to use such devices, they must be approved by the On-Site Manager before being installed. The tenant accepts full responsibility for the safe use of such devices. Do not block windows in any way that would prevent exit in the event of a fire.

Risk of Fires and Burns
Stoves, ovens, and fireplaces can cause burns and start fires if not properly used and attended. Hot water can cause burns if not properly used and attended. Children can turn on stove burners and ovens. Never place anything on stove burners or in the oven except when actually cooking. Never allow anything except approved plugs to be placed in electrical sockets.

Parking Lots
Moving vehicles can cause serious injury or death. Small children are hard to see around vehicles. Riding bicycles, tricycles, and skateboards, etc. in the parking areas increases the risk to children because they may not be able to control their movements and are not easily seen. Playing in or around vehicles is dangerous.

Dumpsters / Trash Compactors
Dumpsters can move or fall, causing injury or death. Trash or items in the dumpster can fall, causing injury or death. Trash in or around the dumpster may contain dangerous items such as broken glass, chemicals, or sharp objects. Trash compactors include machinery that can cause serious injury or death if improperly used.

Exercise Equipment
Improper use of exercise equipment can lead to serious injury or death. Improper use of exercise equipment can cause serious damage to the equipment.

Swimming Pool, Spas, and Saunas
State laws limit the use of pools , spas and saunas by children unless supervised. All residents must follow such laws.

Water
Any location where water pools more than one inch deep poses the risk of drowning. Danger can be present with bathtubs, sinks, buckets, fountains, streams, and ponds.

Balconies, Decks, and Elevated Walkways
Small children might crawl through railings. No one should climb on or over railings. Throwing objects off balconies, decks, and elevated walkways can cause injury or death to persons below. Do not place furniture or other objects on which a child can climb near railings. Keep all stairways clear of debris or obstructions. Report any damaged or loose railings to management immediately.

Play Areas
Improper use of play equipment can cause injury or death. Any damaged or improperly working play equipment should be reported to management immediately.


SATELLITE DISHES

If your particular property allows it, you may install a satellite dish under the following conditions:

  1. The satellite dish must be one meter or less in diameter.
  2. The satellite dish may only be installed on the inside balcony, patio, or terrace that is under your exclusive control. The satellite dish, or any part thereof, shall not extend beyond the balcony, patio, or terrace railing.
  3. You are specifically prohibited from making physical modifications to the premises, including, but not limited to, outside walls, roofs, window sills, common balconies, or stairways.
  4. You may not install the dish in a manner which causes physical or structural damage to the premises, excluding ordinary wear and tear, including, but not limited to, holes drilled through exterior walls, patio, or terrace railing.
  5. You must hire a professional company for the installation of the dish. You shall install, maintain, and remove the satellite dish in a manner that is consistent with industry standards and shall be liable for any damages or injury sustained as a result of negligent installation, maintenance, or removal of the satellite dish.
  6. You shall indemnify, defend, and hold the apartment community’s owner and/or his agents and employees
    harmless for any damage or injury resulting from negligence in conjunction with the installation,
    maintenance, or removal of the satellite dish including paying attorney fees and costs.
  7. The satellite dish must be a stand-alone system. You may not splice into any existing wires or cables.

SERVICE REQUESTS

If you have a problem in your apartment that needs repair or attention, please complete a “maintenance request” form. You can get these from your On-Site Manager or submit your request on-line. And, all requests must be in writing. (Although we try, we cannot be expected to remember every resident that asks, in passing, if we could look at or repair some problem.)


SINKS

Do not wash hair in the sinks, nor should you pour grease down the drains. Residents are responsible for the clearing of clogged plumbing lines.


SMOKE ALARMS AND DETECTORS

Smoke detectors automatically sound a warning when they sense smoke. They allow you and your family to leave your home before any fire spreads. Most deaths occur as a result of inhaling smoke and other poisonous gases, not from flames. Also, most fatal fires occur when people are asleep. Educate your family to know what to do if the smoke detector sounds a warning. Prepare an escape plan. If you are in another room, feel the door for heat before opening. If there is smoke and fire, leave the building immediately. Go to a neighbor to call “9-1-1” for help.

Pursuant to ORS 90.320, 10-year lithium ion battery-operated smoke detectors have been installed in all apartments for your protection. At the commencement of the rental agreement, fresh batteries, if applicable, have been installed and the units tested and found to be in working condition.

The following information is provided to advise you how to test the operation of the smoke detector no less than every six months:

  1. Testing:
    Test by pushing the button on the cover. The alarm will sound if all electronic circuitry, horn, and battery are working. If no alarm sound is heard, the unit has a defective battery or other failure.
  2. Resident Responsibilities:
    Pursuant to ORS 90.325, it is your responsibility as the resident to test all smoke detectors at least once every six months and to replace the batteries, if applicable, as needed.
  3. Notification of Defective Smoke Detector:
    If upon testing, you find that the smoke detector does not function which is not corrected by the
    replacement of a battery, you must immediately notify us in writing.
  4. Removing or Tampering:
    It is a violation of the law to remove or tamper with a properly functioning smoke detector, including removing working batteries. Should you remove working batteries or tamper with the smoke detector, we may assess a penalty of $250.00.

Please Note: Acceptance of this document by you acknowledges the receipt of instructions for testing and responsibility of replacing batteries, if needed, and the implementation of a contract violation penalty of $250.00 for tampering with the smoke detector.


SMOKE-FREE POLICY

Many of Norris & Stevens’ apartment communities are switching to a “smoke-free” policy. The benefits are many: by going smoke-free, often the irritation and suspected health effects of secondhand smoke can be mitigated; the increased maintenance, cleaning and redecorating costs from smoking are eliminated; the increased risk of fire from smoking is eliminated; and the cost for fire insurance can be reduced. If you have rented a smoke-free apartment (as indicated in Box 1 of Section 12 on Page 3 of your rental agreement and/or lease), please be aware of the following:

  1. Definition of Smoking
    The term “smoking” means inhaling, exhaling, breathing, or carrying any lighted cigar, cigarette, or other tobacco product or similar lighted product in any manner or in any form.
  2. Smoke-Free Apartment
    The resident agrees and acknowledges that the premises to be occupied by resident and members of
    resident’s household have been designated as a smoke-free living environment. The resident and members of resident’s household shall not smoke anywhere in the apartment rented by resident, or the building where the resident’s dwelling is located, or in any of the common areas or adjoining grounds of such building or other parts of the rental community; nor shall the resident permit any guests or visitors under the control of the resident to do so.
  3. Resident to Promote No-Smoking Policy and to Alert Landlord of Violations.
    The resident shall inform the resident’s guests of the no-smoking policy. Further, the resident shall promptly give the Landlord a written statement of any incident where tobacco smoke is migrating into the resident’s apartment from sources outside of the resident’s apartment.
  4. Landlord Not a Guarantor of Smoke-Free Environment
    Resident acknowledges that the Landlord’s adoption of a smoke-free living environment, and the efforts to designate the resident’s apartment as smoke-free, do not make the Landlord or any of its managing agents the guarantor of resident’s health or of the smoke-free condition of the resident’s apartment and the common areas.
  5. Other Residents are Third-Party Beneficiaries of This Agreement
    The resident agrees that the other residents at the apartment community are the third-party beneficiaries of resident’s smoke-free addendum agreements with the Landlord.
  6. Effect of Breach and Right to Terminate Lease
    A breach of this Addendum shall be a material breach of the rental agreement and grounds for termination of the rental agreement and/or lease by the Landlord.
  7. Disclaimer by the Landlord
    The resident acknowledges that the Landlord’s adoption of a smoke-free living environment, and the efforts to designate the apartment community as smoke-free does not in any way change the standard of care that the Landlord or managing agent would have to a resident household to render the buildings and premises designated as smoke-free any safer, more habitable, or improved in terms of air quality standards than any other rental property. The Landlord cannot, and does not, warranty or promise that the rental premises or common areas will be free from secondhand smoke. The resident acknowledges that the Landlord’s ability to police, monitor, or enforce the agreements of this Addendum is dependent in significant part on voluntary compliance by the resident and resident’s guests. Residents with respiratory ailments, allergies, or any other physical or mental condition relating to smoke are put on notice that the Landlord does not
    assume any higher duty of care to enforce this Addendum than any other Landlord obligation under the Lease.
  8. Effect on Current Residents
    The resident acknowledges that current resident s living in the apartment community under a prior lease will not be immediately subject to the Smoke-Free policy. As current tenants move out, or enter into new leases, the smoke-free policy will become effective for the new resident or on the new lease.

SOLICITING

No door-to-door soliciting, including soliciting by residents, is permitted within the apartment community. Residents must notify the management immediately if they see anyone soliciting door-to-door within the apartment community.


STORAGE ROOMS

If you are fortunate to have rented an apartment community that features garages or storage rooms, then please read the following carefully:

You will be asked to sign a separate garage\storage room rental agreement. The terms and conditions of the agreement apply.

If we suspect any illegal activity involving the use of the garage or storage room, the police will be notified immediately.

Items stored in the garages or storage rooms are subject to a landlord’s lien which means that failure to pay rent may result in our “locking out” the tenant and\or sale of the goods and items stored.


STORM WINDOWS

If your apartment is furnished with storm windows, it is necessary you fully understand how they operate to achieve the maximum weatherization benefits and reduction in your utility bills. Have your On-Site Manager explain the proper way to use these windows. Remember, if you notice leaks from any window or roof, report them immediately.


STOVES AND OVENS

Check the oven vent on the right rear burner to be sure that it is in place. Do not use aluminum foil to cover the drip pans beneath the burners; often you may inadvertently cover the vent hole or cause the burner to short out. Do not put foil in the bottom of the oven for the same reason. Clean spills promptly. The oven should be cleaned monthly. If your apartment features a range hood, the fan vent screen can be washed in the dishwasher.

Stoves and ovens can cause burns and start fires if not properly used and attended. Children can turn on stove burners and ovens. Never place anything on stove burners or in the oven except when actually cooking.


SUPERVISION

Per Oregon State Statute ORS 163.545: “A person having custody or control of a child under 10 years of age commits the crime of child neglect in the second degree if, with criminal negligence, the person leaves the child unattended in or at any place for such period of time as may be likely to endanger the health or welfare of such child.”

Management personnel is not responsible for providing supervision. Please take responsibility of your household members and guests and make provisions accordingly.


TOILETS

Do not flush disposable diapers, feminine applicators, Q-tips, sanitary napkins, or any foreign or inappropriate material down the toilet. Residents are responsible for the clearing of clogged plumbing lines.


TERRORISM

By entering into a rental agreement with us, you, as the resident, agree to the following:

  1. Certification
    1. Resident certifies that he/she/it is not acting, directly or indirectly, for or on behalf of any person, group, entity, or nation named by and Executive Order or the United States Treasury Department as a terrorist, “Specially Designated National and Blocked Person”, or other banned or blocked person, entity, nation, or transaction pursuant to any law, order, rule, or regulation that is enforced or administered by the Office of Foreign Assets Control; and,
    2. that resident is not engaged in this transaction, directly or indirectly on behalf of, or instigating or facilitating this transaction, directly or indirectly on behalf of, any such person, group, entity, or nation.
  2. Indemnification

    Resident hereby agrees to defend, indemnify, and hold harmless Landlord from and against any and all claims, damages, losses, risks, liabilities, and expenses (including attorney’s fees and costs) arising from or related to any breach of the foregoing certification.


UNLAWFUL OR ILLEGAL ACTIVITIES

Your apartment community may be participating in a “watch program” organized by your neighbors and the local police department. You are encouraged to participate since this ensures the success of the program.

Violation of any city, state, or national law by the resident, by persons invited onto the premises by the resident, or by persons under the resident’s control shall be deemed sufficient cause for immediate termination of the tenancy by the landlord. Any disorderly or loud conduct which disturbs the peaceful enjoyment of the premises shall be cause for immediate dismissal.


UTILITIES

The resident is responsible for arranging for installation, service, and disconnection of telephone, electrical, cable television, or other outside services (if applicable).


VENTILATION

Proper ventilation of the apartment is necessary for both health and maintenance reasons. The use of bathroom and kitchen exhaust fans is required of all residents. Ceiling fans keep air circulating within the apartment, lowering heating and cooling costs and preventing excess condensation. Opening widows to allow an exchange of indoor and outdoor air is a year round obligation. Any excess moisture or condensation should be brought to the attention of your On-Site Manager.


VISITORS AND GUESTS

Permanent guests or visitors living with residents without written authorized permission is strictly prohibited. Visitors or guests living with a resident for longer than fourteen (14) days and nights (not necessarily consecutive) in any calendar year must be reported to the On-Site Manager.

We, as the landlord, reserve the right to exclude non-tenants for violating any of the above rules and regulations of the apartment community. For purposes of this paragraph, the landlord, or their designees, are the persons in charge pursuant to ORS 164.205.

PARTIES IN CHARGE OF COMMON AREAS

This is to affirm that the owner/agent/manager retains control over any common areas of the apartment community for the purposes of enforcing state trespass laws.

The owner/agent/manager, will be the responsible parties in charge of common areas of the apartment community as defined in ORS Chapter 164.

CRITERIA FOR EXCLUSION FROM PROPERTY NOTICE

Any non-resident will be directed to leave and will be barred from returning to the property for the following:

  1. Makes unreasonable noise;
  2. Engages in fighting or in violent or threatening behavior;
  3. Substantially interferes with any right, comfort or convenience of any resident or employee;
  4. Engages in any activity which constitutes a criminal offense;
  5. Engages in any activity involving firearms, illegal drugs or violence;
  6. Damages, defaces or destroys any property belonging to the owner, residents, or employees;
  7. Litters on the property;
  8. Drives in a careless or reckless manner;
  9. Consumes or possesses an open container of any alcoholic beverage on the common areas;
  10. Engages in gang activity, including but not limited to:
    1. Grouping to show gang affiliation or to intimidate rival gangs, residents or employees;
    2. Using hand signals or gestures for the purpose of intimidation, or for the purposes of provoking a violent response;
    3. Claiming gang membership;
  11. Violate any curfew ordinances.

Any person who fails to leave the property after being directed to do so, or who returns to the property after being given such direction, will be subject to arrest and prosecution for Criminal Trespass under ORS 164.245.

* Please refer to “SUPERVISION.”


WALLS AND CEILINGS

Please use the smallest picture hangers and/or nails when mounting decorations on walls. If an item requires a larger, more sturdy mounting method or bracket, then express written permission of the management must be obtained. Do not use “molly bolts”. Aerials or antennas are not allowed to be placed or attached to walls or ceilings.

Be aware that the ceilings of buildings constructed prior to 1982 may contain asbestos. Because the ceilings have been painted, any asbestos that may be contained has been encapsulated and is safe as long as it is not damaged.

However, we recommend that you observe the following rules:

  1. Do not hang anything from the ceiling.
  2. Do not drill or punch any holes in the ceiling.
  3. Do not throw anything against the ceiling.
  4. If any damage occurs to your ceiling, report it to your On-Site Manager at once so that it may be inspected to insure that, if asbestos is present, it remains encapsulated. If the encapsulation has been affected, the ceiling will be repaired and/or repainted by trained workers.
  5. Be aware that buildings constructed prior to 1978 may contain lead. Any area that may have been painted with lead-based paint has been encapsulated and is safe as long as it is not damaged. We recommend that you report any chipping, peeling, or cracking paint to your On-Site Manager at once so that it may be inspected. If any action is necessary, the area will be repaired and/or repainted.

Use good judgement to ensure that there is no increased risk to you and your family, your guests, or workers who may be employed to work in your home.


WASHING MACHINES AND DRYERS

If you are fortunate to have rented an apartment that features a washing machine and/or dryer, then please read the following carefully: Use cold water whenever possible; this saves on your electric bill. Do not overload the washing machine or the dryer. Be certain to clean the dryer’s lint collector every time the dryer is used; this will result in shorter dryer cycles, and again, saves on your electric bill. Do not run the washing machine and/or the dryer when no one will be home; you may be responsible for a fire or flood that might occur from running the appliances unattended.


WATER CONSERVATION

According to the American Water Works Association (AWWA), the average U.S. family uses the majority of their water inside the home, especially in the bathroom. Over 50% is often used in this one area of the home. Over 30% of the average home water usage is toilet use and leakage, according to the AWWA.

Because such a large percentage of water use is in the bathroom, this is where water conservation efforts can really start to be beneficial. Install water-saving devices on faucets and showerheads. They are inexpensive and can pay for themselves in water and energy savings in less than a year. For a five minute shower, they can reduce water usage from some forty gallons to twelve to fifteen gallons. Try to save the cold water that gets wasted in the shower while you’re waiting for the water to heat up. Take shorter showers. And when filling the tub, don’t let water run down the drain while waiting for it to get hot. If your toilet is not already low-flow, add a displacement device (such as a “toilet dam” or rock-filled container) to the toilet tank to reduce the amount of water in the tank. This tip can save as much as a half-gallon per flush. Place in the tanks of older flush toilets. Flush only when needed. Do not use the toilet as a trash can. Don’t use it to flush away facial tissues, paper, and other similar solid wastes. Report any leaks in faucets and toilets so that we can repair them. A slow drip can waste fifteen to twenty gallons a day. With it fixed, you may save up to 6,000 gallons a year. Every so often, check your toilet for leaks. You can do this by placing a dye tablet or food coloring in the tank. If the dye is noticeable in the bowl without flushing, then you have a leak. Turning off the water while brushing teeth can save five to ten gallons per day. Rinse hand razors in a filled sink rather than under running water. When shampooing, turn off the water while lathering hair.

To conserve water in the kitchen, don’t let faucets run for washing or rinsing. Instead, fill a container with water or use the sink by plugging the drain. Don’t defrost food items by running water over them. Plan ahead, and defrost them in the refrigerator overnight. Wash all the vegetables for a meal at the same time. When washing anything, use a brush, washcloth, or your hand to dislodge particles of dirt rather than relying on the force of water to do the job. Soak dishes instead of running the water while you scrape off food particles. If your apartment features a dishwasher, run it only when full. Keep a bottle of water in the refrigerator rather than letting water run in the sink to get a cool drink.

MORE WAYS TO CONSERVE WATER
Ok, these ideas may be “controversial” to some people… If you can get away with it, don’t wash your hair every day. Or (yikes!) skip a shower altogether. We all have days where we just sit around and do nothing…no need to smell nice if all you’re going to do is sit in front of the TV or clean the house! Don’t use a fresh towel after every bath or shower. A lot of hotels are now giving guests the option to not have their towels (or sheets) replaced on a daily basis. Don’t bathe your pets excessively (if your apartment community allows pets). Unless it’s a show dog or gets muddy a lot, your dog does not need to be bathed every week or two. Instead, rub the dog down with pet wipes and wet towels. It’s a lot quicker than a bath and uses no/little water.


WATERBEDS

Waterbeds will be allowed only if you provide us with proof of a waterbed insurance policy in force, and you must sign a separate waterbed agreement.


WELCOME MATS

Welcome mats, if located outside of the apartment’s doorways, must be made of straw or rubber only. Welcome mats made of carpet remnants or other materials draw bugs and vermin and have an unpleasant odor when wet. Welcome mats are subject to removal if not of an approved material.


WINDOWS AND WINDOW COVERINGS

In most cases, window coverings have been provided for your use. Drapes and mini-blinds are to be used in the proper manner. Aerials or antennas are not allowed to be placed in the windows, or outside of the windows.

Personal items are not to be placed in any window that can be visible to the common areas of the apartment community. This includes air-conditioners, fans, signs/posters, bottles of any kind, dolls, other knick-knacks, tinfoil, or drapes, blankets, mini-blinds or other coverings that you wish to install. Air-conditioners and/or fans may not be installed unless express written authorization has been given by Norris & Stevens. (The On-Site Manager does not have authorization to allow air-conditioning units.)

Open windows present a potential risk of harm to adults and particularly to children. Window screens are intended solely to keep bugs out. They are not intended to support a person’s weight or prevent a person from falling from an open window. There is a risk of serious injury or death if a person leans against a screen. Parents must keep their children from sitting or playing on window sills, and keep windows shut and locked when
children are left unattended for child safety. Keep furniture and other objects on which a child can climb away from windows. Window stops and other devices that restrict a window from opening are not provided by the landlord because of the dangers associated with fire and the ability of occupants to escape. If you desire to use such devices, they must be approved by the On-Site Manager before being installed. The tenant accepts full responsibility for the safe use of such devices. Do not block windows in any way that would prevent exit in the event of a fire.


DISCLAIMER

In the event that any particular one of the above rules, regulations, and policies be found to be unenforceable in a court of law, that shall in no way construe that this entire document is unenforceable. Furthermore, our failure to enforce any particular clause shall in no instance be considered to be a waiver of our right to enforce the clause in the future.

The terms and conditions contained in this handbook (and thereby the rental agreement and/or lease) are hereby expressly made subject and subordinate in all respects to all mortgages, deeds of trust, and assignments of leases granted by the landlord and from time to time encumbering the apartment community and to any renewals, modifications, consolidations, replacements, and extensions thereof.

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